The crew at Mastertech were incredibly patient in explaining what was wrong with my car. They went above and beyond the call of duty by giving me all the scenarios and alternatives. Mastertech really cares. It's rare to experience such honesty, sincerity, expertise and generosity. They truly are a SERVICE company and provide the best service imaginable. It's evident that they cherish all their customers and want to help them make the best decisions, whether or not Mastertech will profit.