When our low voltage light came on while traveling in the area I called around and got a referral for Mastertech. We are full-time RV'ers and needed help repairing our RAM 3500 diesel truck before continuing on with our travels. On Monday I stopped by the shop late in the day hoping there might be a chance to get into the shop the next day. Bob, the service advisor, told me they were booked for Tuesday but if I could leave the truck for the day he would try and at least get it evaluated. Long story short, Tuesday Bob called me with the news we would need a new alternator. We ordered it and on Thursday, two days later, we had our truck back with a new alternator so we could continue our journey. Thanks to Bob, Rick and the rest of the staff at Mastertech for taking care of us so quickly.