I was in a jam when I was on my way to work and the starter on my car died. I called a few places and most of them just gave me a price and how long it would take to fix the car. When I called Mastertech, I spoke with Nate and he listed off many other possible issues and suggested an analysis of the problem before moving forward with any repairs. I appreciate that Nate's goal wasn't to just get my money and move on, but to actually fix the problem. A bonus was that Mastertech has a shuttle, which was very helpful in my situation. I highly recommend Mastertech to anyone needing honest auto repair where you won't get the runaround.