I cannot recommend this shop enough. Both my husband and I now bring our cars to Mastertech and won’t be looking back. They are incredibly helpful, knowledgeable, and transparent. I originally came in for a VW-specific repair but also asked them to look at a couple of items my dealership had deemed “necessary,” including a complete brake job based on specific measurements. Not only did the team complete the needed repair quickly (even with having to order a part), but they also ran a thorough diagnostic, took precise measurements, performed in-depth inspections, and test drove the vehicle. They clearly outlined what actually needed attention and, most importantly, identified that a major repair the dealership was pushing was absolutely not necessary at this time. That alone saved me a significant amount of money. They were honest, detailed, never pushed unnecessary services, and consistently put their customers first. They also handled work specific to my VW that not every shop is equipped to do. The owner and his team carry a level of expertise and knowledge that you rarely come across. On top of that, they completed everything quickly despite the amount of work I was having done. It’s rare to find an auto shop that makes you feel taken care of rather than taken advantage of. We will definitely continue to come back and encourage you to as well!
Samantha, your kind words truly make our day! We're so glad you and your husband trust Mastertech with your vehicles, and we appreciate you highlighting our commitment to honesty, thorough diagnostics, and VW expertise. We look forward to seeing you both again!
- Mastertech Automotive Experts