Oceanside Auto Repair

1

I took my car here a couple of years ago for new spark plugs. For some reason or another I was unsatisfied with the customer service and never took my car back. I’m just now finding out from a Toyota certified mechanic that the spark plugs Mastertech put in were the wrong ones for the car.

Alicia, we're sorry to hear there was a mistake. If you'd like to bring the spark plugs to us we would be happy to verify the issue and refund you. We wish you the best with your car. - Rick and Lou, Co-Owners

- Mastertech Automotive Experts
5

Been coming here for years. You can always count on them to get the job done right. They don’t cut corners when it comes to your safety. Friendly and knowledgeable staff.

Kevin, thanks for all your support! We're always here to help you out. Let us know if you ever need anything in the future. -Rick and Lou, Co-Owners

- Mastertech Automotive Experts
5

Mastertech has great customer service and provides quality work. They explain the issues with your car in an easy to understand way, and they take time in answering any questions you have. They have definitely earned our trust and business.

Elena, thank you for the kind words. We're always happy to assist you here. Let us know if there's ever anything else you need. Best regards. - Rick and Lou, Co-Owners

- Mastertech Automotive Experts
5

I have worked in Oceanside for 25 years... Master Tech has.performed maintenance on my 750i BMW, my STS Cadillac and most recently my Jeep Rubicon. They have done everything from oil changes, break jobs and replaced headlights. I trust the mechanics and owners in this business. They treat you like a member of the family and most importantly are honest. In a world of automotive up-selling, dishonesty and sub-par work, its important to find a shop you can rely on. Rick, Nate and the rest of the crew are straight shooters and provide fact based input. You take the decision from there... no pressure, no games.

A.D., everyone is family to us. Thank you for taking time to write us a review. We're grateful for all the support you show us. We'll continue to be here for you whenever you need us. Best wishes. - Rick and Lou, Co-Owners

- Mastertech Automotive Experts
5

I’ve been coming to Mastertech with my fleet of personal collector cars, odd ball cars, fancy cars, and cars some would consider junkers for 6 years now. I found them when my previous long term mechanic leaked he sent my cars to them when he couldn’t figure things out (which turned out to be often). They have always been frank with their views on the necessity (and often non-necessity) of repairs when this somewhat obsessive car nut wishes a repair done. Nate is always a pleasure and Lou is a rock star mechanic, from carbureted cars to newish Escalades, odd ball diesels, dump trailers and Motorhomes I can always trust Mastertech. I’ve learned fixing it right the first time is cheaper than mechanics who quote a low price, don’t fix the real problem then you have to return over and over while they throw parts at it without understanding the real problem.

Stephen, thank you for the kind words. We're always happy to assist you with one of your collectibles. Let us know if there's anything that can be done in the future. Gratefully. - Rick and Lou, Co-Owners

- Mastertech Automotive Experts
1

Messed up and ordered something we did not need after we told them specifically not to. Our 2nd key fob is useless now and they charged us $80 for one they ordered. Would NOT EVEN MAKE UP FOR THEIR OWN MISDOING. They said sorry but basically told us tough luck and to pay the extra. We already had a decent bill, and didn’t need to pay the $80 for something they knew we had. Fix your car somewhere else.

Jojo, we're sorry to see you're upset with our services. We're known for our honest work, and we'd never abandon a customer if a mistake was made. If you feel otherwise, don't hesitate to call us. Respectfully. - Rick and Lou, Co-Owners

- Mastertech Automotive Experts
5

Juan, we're really happy we could help! Be sure to give us a call if you need anything. -Rick and Lou, Co-Owners

- Mastertech Automotive Experts
5

I had brought a used car, car had been running with a lot of issues. Took it to Mastertech and now they have it running like new. I love this place. I would highly recommend this place to everyone.

1

Very poorly run! The guy at the front was rude and unhelpful. I had them running a diagnostic, and they claimed it would take over 5 days. Claimed the car was 'hooked up and could not go anywhere' when asked about the lengthy run on the car. Charged me full price for the diagnostic and came up with no results. Awful job, bad practice, and worse customer service. NEVER recommending this place to anyone. PS, the guy didn't even want to give me their business card.

Luis, this isn't the kind of professional service we're known for. We have no record of you or your vehicle in our system please reach out to us to discuss your review. Respectfully. - Rick and Lou, Co-Owners

- Mastertech Automotive Experts
5

Thorough, professional.

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